Microphone not working with my HP LAPTOP - Zoom Community
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Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Нажмите для продолжения updating the Zoom app on my Windows 10 HP laptop, my video no longer works. I have tried restarting my computer and downloading the most recent video drivers but nothing works.
I have also searched the community for other similar video issues, and have tried the recommended solutions, but none of them resolve my issue. Can anyone please advise? Hey my zoom video is not working on my hp laptopso sorry you're having troubles with the recent update. Can you share what version your Zoom client is on? I know there was a 5. Let me know if you can try updating your Zoom client if you haven't already and see if that helps!
Hey pwdesignchecking in on my reply! Were you able to update? If so, amazing! Did updating help you resolve your video not working? If it did, don't forget to click the 'Accept as Solution' button. However, if you're still needing help I can help you further on solving your issue. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
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Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Video not working since update. Video not working since update. All forum topics Previous Topic Next Topic. RN Zoom Moderator. If my reply helped, don't forget to click the accept as solution button!
In response to RN. Hi, My Video is also not working since the update. Please help. Post Reply. Related Content.
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Cancel Submit. Previous Next. Hi my name is Ross, I'm an independent advisor. I'd be happy to help with your issue. Please try go to the HP support website, search for your model of laptop an download the latest webcam drivers and install those, the try again.
Regards, Ross. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Ive only just found it! Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions.
Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom?
Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Only on Zoom, when testing my microphone, there is no recording to play back. Did all the diagnosis on the laptop with no apparent issues. Any help would be appreciated Same here. Have spent an entire day with Zoom help and HP chat help to no avail.
Another common problem with Zoom is an audio echo during a meeting. If you hear an audio echo or feedback, there are three possible reasons why. Someone could have both computer and telephone audio active at the same time. In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio.
Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo.
Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. Lagging and freezing usually indicate a problem with your internet connection.
On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps. You can always check your current speeds with a quick internet speed test.
If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed. For Windows, you can use the Task Manager to end processes that might be hanging and using your camera. On your mobile devices, hold down the Zoom app until an options menu pops up. Then tap App Info , and choose Force Stop. Wait a few minutes and restart it. For a Linux distribution such as Ubuntu, you can kill a process through the system monitor or through a line command in the terminal.
If your Zoom meeting camera is not working, first try to stop the video and then start it again. Make sure your camera is connected. Uncheck your camera and then check it again.
See if the video starts working. The next simple fix to try is to restart the Zoom app. Sometimes stopping and restarting an app will work. Does your device have all the latest system updates? If not, update them now.
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